Novexx Solutions India, a dynamic subsidiary of the Possehl Identification Solutions (PID) group, stands at the forefront of smart identification technologies. Renowned for its core values of customer satisfaction, innovation, and sustainability, the company specializes in delivering cutting-edge labeling and identification solutions tailored to global markets. With a strong emphasis on eco-friendly practices and seamless integration across diverse industries, Novexx Solutions India combines advanced technology, exceptional service, and a customer-centric approach to optimize packaging and identification processes. Its unwavering commitment to quality and innovation makes it a standout leader in the industry.
What core values define Novexx Solutions India’s corporate philosophy, and how have these driven your success?
At Novexx Solutions India, our core values are customer satisfaction, cooperation, a solutions-oriented approach, high quality, and team building. These values form the foundation of our success by fostering strong, trust-based relationships with stakeholders. We focus on delivering superior technology and service quality, which differentiates us in the market. Our commitment is to optimize identification processes across primary, secondary, and tertiary packaging through high-quality products and robust solutions.
How has Novexx Solutions India’s vision evolved since its inception, and what are your future aspirations for the company?
Since transitioning from Avery Dennison to a Possehl Identification Solutions (PID) group company in 2015, Novexx Solutions India has evolved into a dynamic, medium-sized company with a strong international presence. Moving forward, we will continue to leverage the synergies within the PID group, benefiting from its broad and innovative portfolio of integrated, customer-driven solutions. Our goal is to enhance our capabilities in labeling, software, and services, ensuring we remain at the forefront of smart identification technologies with a focus on eco-friendly offerings and sustainable innovation.
How does Novexx Solutions India approach innovation in product development and technology integration?
Innovation is at the heart of Novexx Solutions India’s product development strategy. We place a strong emphasis on customer-centric design, leveraging advanced technologies and sustainability initiatives. As part of the PID group, we gain access to shared expertise, resources, and capabilities that accelerate our ability to deliver cutting-edge labeling and identification solutions. We are committed to leading the way in smart identification technologies and driving impactful innovations, with a clear focus on enhancing our eco-friendly offerings to meet the evolving needs of the global supply chain.
How do you tailor your products and solutions to meet the needs of diverse markets across the globe?
Novexx Solutions India takes a highly customized approach to meet the needs of diverse global markets. Through our extensive worldwide partner network and collaborations within the PID group, we adapt our products to meet the specific requirements of various industries and regional markets. This enables us to seamlessly integrate our solutions into different production environments and ensure that our customers, regardless of location, receive optimal value and service.
How does Novexx Solutions India maintain such a strong focus on customer satisfaction and service?
Our commitment to customer satisfaction is supported by a robust regional presence across India, with four regional offices and strong partnerships in each area. The technical and sales teams of our partners are dedicated to providing the best possible service to our customers. Regular training and development initiatives ensure that our teams are always up-to-date with the latest industry trends and customer needs. Additionally, we actively monitor customer satisfaction as a key performance indicator (KPI) for both teams and individuals, ensuring that we maintain high service standards and continue to build lasting, trust-based relationships with our customers.
