A visionary strategist with the flair for designing and implementing innovative strategies and interventions for accelerated growth of the organizations and a real game changer who has defined awesome working cultures and “Homecoming Experience” for employees. With an MBA in Human Resources from Delhi, MA Public Administration from Shimla, Bachelor of Arts from Delhi University, PUC from Shillong and Schooling from Kerala, has provided a solid foundation for his exceptional professional achievements.
Please walk us through your professional journey and the challenges you have tackled over the last decades.
Leveraging my three decades of distinguished experience as Senior Human Resources Strategist, have a proven track record of transforming people practices, systems, processes, and work environments within high-performing MNCs. This includes 8 years at Krisumi Corporation, 11 years at Emaar MGF, and 6 years each at Grand Hyatt Delhi and Neel International. Have tackled various people challenges, such as critical talent retention, technology adoption, succession planning, mindset shifts, and team trust issues throughout my career. Have successfully implemented innovative HR systems, best-in-class practices, and initiatives that foster a welcoming and supportive “Homecoming Experience” for employees to address these challenges. This approach has demonstrably boosted employee loyalty and engagement. The recent pandemic presented a new set of challenges, including transitioning to a remote work environment, supporting employee mental health, and maintaining productivity. Navigating these complexities further strengthened my skills in resilience, adaptability, and empathetic leadership. This experience underscores my ability to address complex people challenges and ensure success in an ever-changing global landscape.
Companies have been facing a talent shortage, how do you think organisations can overcome that?
The traditional notion of a talent shortage may be an oversimplification. Attracting the right talent requires a strategic approach to employer branding and workplace culture. Organizations that invest in building a strong employer brand and fostering a positive, healthy work environment can become magnets for top performers. Additionally, strategic workforce planning and capability building initiatives can ensure a pipeline of qualified candidates. Furthermore, providing robust career development programs fosters employee engagement and loyalty, contributing to long-term retention of critical talent. Our successful experience of headhunting talents from japan for key roles in gurugram exemplifies the power of effective sourcing and employer branding strategies.
What are some of the biggest HR challenges and trends you see impacting the future of the industry, and how is your department preparing to navigate them.
Foreseeing major challenges like technological disruption, evolving demographics, and the rise of remote work, our HR team proactively implemented solutions to minimize their impact. These included investments in cutting-edge technologies and upskilling teams for optimal usage. Recognizing the need for agility, we adopted agile practices with iterative planning, frequent feedback loops, and collaborative decision-making. This allows us to swiftly adapt to new trends and overcome emerging challenges like skill gaps or AI adoption within the workforce. Our proactive approach to these evolving landscapes ensures we remain competitive, resilient, and prepared to thrive in an ever-changing business environment.
Diversity and Inclusion (D&I) are essential for a thriving workplace. How do you champion these values within your HR department and across the entire organization?
Diversity and Inclusion (D&I) are core values at our organization, shaping our culture, talent management strategies, and everyday practices. We foster a family-like atmosphere built on mutual respect, where open dialogue is paramount. We actively encourage employees to share their experiences, perspectives, and challenges, building empathy and understanding within our teams. Regular forums, discussion panels, and robust feedback mechanisms facilitate open communication and continuous learning. Our leadership team demonstrates strong commitment by actively participating in D&I initiatives, serving as role models for fostering an inclusive environment. Our commitment to D&I goes beyond a simple HR initiative – it’s integral to our organizational identity. By embracing diversity in all its forms, cultivating an inclusive culture, and promoting equity and belonging, we are not only creating a better workplace, but also contributing to a more positive future for everyone.
How do your hobbies and interests help you stay motivated and energized in your demanding HR role?
To maintain peak performance in my HR role, I prioritise work-life balance through meditation, prayer, and community service, which enhance my physical and mental well-being. Reading keeps me updated, while sports like badminton, football, and basketball boost my physical health and foster teamwork and resilience. At Krisumi Corporation, I championed creating sports facilities and organizing sports days to encourage employee participation and camaraderie. These healthy habits ensure my well-being, translating to a resilient and enthusiastic approach to challenges and opportunities.
